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Guiding Principles

Stakeholder Participation

The Arc acts to provide opportunities to persons served, families, funders, employees, the community, and management to inform and guide the direction and well-being of the organization.  The Arc acts to promote services that represent the interests of its stakeholders.


The Arc leads the organization to align with its vision and mission through careful planning and implementation of strategic goals. The Arc works with employees and management to promote a united and harmonious workforce.

Stewardship and Unity

The Arc acknowledges the value each employee brings to people served at the Arc and demonstrates value of its employees, workplace safety, employee training and promotes effective communication amongst employees, the Board of Directors and management.

Business Excellence

The Arc acts to ensure quality service and business practices with integrity, accountability and transparency.  The Arc is committed to the growth and sustainability of the organization driven by the passion for business excellence.